Hard Rock Hotel Los Cabos Frequently Asked Questions:
What are the hotel group rates?
Double – prices per night
2 persons in the room $420/$210pp
3 persons in the room $578/$192.67pp
4 persons in the room $736/$184pp
Single – price per night
1 person in the room $376
Suite Ocean View 1 Bedroom – price per night
1 or 2 persons in the room $842
Children rates per child per night sharing room with parents (age at check in)
Children (0 – 3) Free
Children (4 – 12) $47.00
Children (13 – 17) $94.00
Maximum occupancy is 4 per room regardless of age.
Note: All persons attending the convention but not staying at the Hard Rock Hotel will be charged, by the hotel, a daily resort fee of $119.00 US$.
Room Prices Include
King size bed or 2 double beds
All meals and drinks at the hotel including alcoholic beverages
All hotel taxes and gratuities
24 hour room service
Most on property activities
Unlimited long distance to the US and Canada (excluding Hawaii, Puerto Rico, US Virgin Islands, Alaska and calls to 800 numbers)
When I book my hotel room and list my 2 kids, the children’s rate is not added, how do I add it?
The children’s rate will be added to your room at check-in.
How long do I have to make my reservation?
December 5th, 2019. You must make your reservation by that date to ensure you get a room at the discounted rate. A deposit of one night will be charged upon making your reservation. The balance is due at check-in.
How can I make a reservation for our group’s pre & post nights?
The web-based portal will only be able to accept reservations from Saturday, January 11th departing on Monday, January 20th. If you would like to make any reservations prior or after these dates, please email Diana Zavala Jimenez from Monday-Saturday from 9 AM to 6 PM via
E-mail: email@example.com or Tel. +52-(624)-689-0300 Ext. 4143 with your request.
When I access the link it sends me to the hotel’s website and shows me other rates.
Only use the link through this portal for reservatons. Do not book elsewhere. A one night’s room deposit will be charged when making your reservations. The balance is due at check-in.
How many days before my arrival do I have to cancel my hotel reservation without penalty?
Cancel your reservation by December 13th without penalty.
You can also find Cancellation terms on the confirmation letter/email issued when you made your reservation.
How many reservations can I make with one credit card?
Please do not attempt to make more than 1 reservation per each unique credit card number. You may be able to make up to 4 reservations within a day and up to 6 within a month with the same credit card, however credit card fraud precaution mechanisms by your bank may block multiple reservations.
My business partner and I wish to pay for our reservation with different credit cards.
Our web based reservations system will only accept one credit card for payment per reservation. If your partner wishes to pay for his portion of the room with his own credit card, the new card can be given to the front desk at check-in.